Question 1

What areas do you service?

Accepted Answer

We are located in Edmonton, Alberta Canada. We only serve the City of Edmonton and the surrounding areas, we do not travel farther then 1 hour from Edmonton.

Question 2

Do you provide delivery/pick-up and set-up/ take-down services?

Accepted Answer

Yes, we do!

For Balloon styling services: we deliver and install the balloons. Small balloon pieces are also available for delivery and pick up at our studio.

Question 3

Can you set up any theme or is there a specific list we must choose from?

Accepted Answer

We provide a custom service! This means no theme is off the table, we will create a design based off your preferences. We will work with you to ensure we create what you are envisioning.

Question 4

Do you rent your décor pops?

Accepted Answer

Yes, we do rent our pops and back drops. Please note there is a damage deposit fee that will be applied to your invoice a the time of booking the rental when you rent from us. The deposit is subject to deduction for the cost of fixing any damaged or lost rental items. In the case a rental piece is damaged or lost, only a portion representing the items will be deducted and the rest of the deposit will be refunded to you in the same method of payment that was originally used.

Question 5

What does “Organic Balloons” mean?

Accepted Answer

Organic balloons is a technique we use, in which the way the balloons are designed to flow in no particular pattern (naturally). Where we combine different sizes of balloons to create a natural flowing look, used more often in large luxury displays. Whereas a structured balloons is a technique where we combine balloons of the uniform size. Structured balloons are used to create a specific displays with more specific shape, like an arch or a column.

Question 6

Do you accept last minute balloon orders?

Accepted Answer

We are willing to accommodate last minute orders based on availability, the date and time of your event, balloon color and size of the balloon installation. If we have the availability we are willing to discuss and find a way to accommodate your request.

With that being said we highly encourage you to book ahead of time to secure your date and that way we can guarantee the theme and the correct balloon colours for your event.

We recommend to book a month in advance for larger balloon set ups and three weeks in advance for smaller installations. The more notice we have the, the better chance we have to source your balloon colours, and any specialty balloons you are requesting.

Question 7

How long will helium balloons last?

Accepted Answer

Latex balloons: Latex balloons filled with helium last between 24 to 48 hours.

Micro foil/ foil balloons: Micro foil balloons last from 2 to 15 days with helium gas. Environmental factors to play a part on how long they last.

Question 8

Can I leave my balloon in my car while I run errands?

Accepted Answer

No, we do not recommend leaving the helium balloon or air-filled balloon in your car for long period of time. Hot weather will cause latex and foil balloon to burst and cold weather will cause the float time for helium filled balloons to shorten.

Question 9

Are your balloon environmentally friendly?

Accepted Answer

Yes, they are! Our balloons are made with 100% natural latex, therefore they are 100% biodegradable.

Frequently Asked Questions